Cookies Policy

In compliance with Article 10 of Law 34/2002, of July 11, 2002, on Information Society Services and Electronic Commerce (LSSICE), we inform you of the following legal aspects of the Web:

Web:

https://www.serveto.com/

Holder:

TRANSERVETO, S.L.U.

Address:

Polig. Ind. "El Segre" C/Josep Segura i Farré Parcela 721-722 E. 25191-Lleida

C.I.F.:

B25359290

Phone:

+34 973 202 443

E-mail adress:

serveto@serveto.com

Registration data:

___________

 

TRANSERVETO, S.L.U. may collect information about the search habits of the website users by means of cookies or log files. Cookies will not be used to collect personal information. They will only be installed if the User remains and continues browsing our website, understanding that he/she consents to their use and installation. Below, we provide detailed information on: what are "cookies", what typology this website uses, how you can disable them in your browser and how to specifically block the installation of third-party Cookies.

 

1) WHAT ARE COOKIES?

Cookies are small text files generated by the web pages that the User visits, which contain session data that may be useful later on in the website. The data allows the website to maintain your information between pages, and also to analyze how you interact with the site.

Cookies are secure in that they can only store information that was put in place by the browser, information that the User would have entered in the browser or information that is included in the page request. They cannot execute code and cannot be used to access the User's computer.

Cookies are essential for the functioning of the Internet, providing countless advantages in the provision of interactive services, facilitating navigation and usability of web pages. Cookies cannot damage equipment and the fact that they are enabled helps to identify and resolve errors.

The information collected through cookies may include the date and time of visits to the Web Site, the pages viewed, the time spent on the Web Site and the sites visited just before and just after the same. However, no cookie allows this cookie to contact the User's telephone number or any other means of personal contact. No cookie can extract information from the User's hard drive or steal personal information. The only way for the User's private information to be part of the Cookie file is for the User to personally give that information to the server.

Cookies that allow a person to be identified are considered personal data. Therefore, the Privacy Policy described above will apply to them. In this sense, for the use of cookies, the consent of the User will be necessary. This consent will be communicated, on the basis of a genuine choice, offered by an affirmative and positive decision, before the initial processing, removable and documented.

 

2) WHAT ARE SCRIPTS?

A script is a piece of program code that is used to make our website work correctly and interactively. This code is executed on our server or on your device.

 

3) TYPES OF COOKIES.

Below, we provide more information to better understand the different types of cookies that may be used:

 

According to ownership.

Own Cookies: are those that are sent to the user's terminal equipment from a computer or domain managed by the editor itself and from which the service requested by the user is provided.

Third-party cookies: those that are sent to the user's terminal equipment from a computer or domain that is not managed by the editor, but by another entity that processes the data obtained through cookies.

 

According to their purpose.

Technical cookies (necessary): Technical cookies are those essential and strictly necessary for the proper functioning of a web portal and the use of the different options and services it offers.

For example, those that are used for session maintenance, response time management, performance, etc.

Preference or personalization cookies: are those that allow to remember information so that the user accesses the service with certain features that can differentiate their experience from that of other users, such as, for example, the language, the number of results to display when the user performs a search, the appearance or content of the service depending on the type of browser through which the user accesses the service or the region from which you access the service, etc..

Analytical Cookies: are those that allow the responsible for them to monitor and analyze the behavior of users of the websites to which they are linked, including the quantification of the impacts of advertisements. The information collected through this type of cookies is used in the measurement of the activity of the websites, application or platform, in order to introduce improvements based on the analysis of the usage data made by the users of the service.

Behavioral advertising cookies: are those that store information on user behavior obtained through the continuous observation of their browsing habits, allowing the development of a specific profile to display advertising based on the same.

 

According to term.

Session Cookies: are those designed to collect and store data while the user accesses a web page. They are usually used to store information that is only of interest to keep for the provision of the service requested by the user on a single occasion (for example, a list of products purchased) and disappear at the end of the session.

Persistent Cookies: these are those in which the data remain stored in the terminal and can be accessed and processed for a period defined by the person responsible for the cookie, which can range from a few minutes to several years.

 

Own cookies.

These are cookies that are sent to the User's computer or device and managed exclusively by TRANSERVETO, S.L.U. for the better functioning of the Website. The information collected is used to improve the quality of the Website and its Content and your experience as a User. These cookies allow us to recognize the User as a recurrent visitor of the Website and to adapt the content to offer him/her contents according to his/her preferences.

 

_gcl_au. This cookie is used by Google Analytics to understand user interaction with the website. 3 months. Analytics.

 

_gid: is a Google Analytics cookie, persistent and analytical. It is used to identify the same user for a single day. Duration 1 day. It is an analytical cookie.

 

_ga: is a Google Analytics cookie, persistent and analysis. It is used to track unique visits, storing an identifier for each user to calculate the interactions made, in order to optimize the services offered. Duration 2 years. It is an analytical cookie.

 

PHPSESSID : It is a proprietary cookie, native to PHP and allows the web to store serialized state data. On this website it is used to establish user sessions by passing state data through a temporary cookie also known as a session cookie. It has a session duration.

_ga_RMQ9JKPTGT: is a Google Analytics cookie, persistent and analysis. It is used to track unique visits, storing an identifier for each user to calculate the interactions made, in order to optimize the services offered. Duration ten months. It is an analytical cookie.

 

publicitariaCookie: This cookie is used to remember the user's selection in relation to the "Advertising" category in the website's cookie policy. This cookie has a duration of 1 month and is specific to the website.

 

smsCookie: is a cookie of its own, it does not have any description. Duration one month.

 

allCookie: is a first-party cookie. This cookie is used to remember if the user has accepted the cookie policy of the website. Duration one month.

 

Third-party cookies.

They are cookies used and managed by external entities that provide services requested by the same to improve the Website and the user experience when browsing the Website. The main purposes for which third-party cookies are used are to obtain access statistics and to analyze browsing information, i.e. how the User interacts with the Website.

The information obtained refers, for example, to the number of pages visited, the language, the place where the IP address from which the User accesses, the number of Users accessing, the frequency and recurrence of visits, the time of visit, the browser used, the operator or type of device from which the visit is made. This information is used to improve the Web Site, and to detect new needs in order to offer the Users a Content and/or service of optimum quality. In any case, the information is collected anonymously and Web Site trend reports are prepared without identifying individual users.

You can obtain more information about cookies, privacy information, or consult the description of the type of cookies used, their main characteristics, expiration period, etc. in the following link(s):

· Google Analythics:

 

_GRECAPTCHA: Third-party and technical cookie. Used by the GOOGLE RECAPTCHA service in the forms to avoid SPAM. Duration 6 months.

 

AEC: This is a Google cookie. There is no description of the cookie. It is a technical cookie, duration 6 months.

 

NID:  This cookie is used to store preferences in a unique Google ID to remember your information, such as your preferred language (e.g., English), the number of search results you want to be displayed per page, and whether or not you want to enable Google's SafeSearch filter. These preferences can be used to optimize or personalize advertising on Google networks. It is an advertising cookie, it has a duration of 6 months.

 

OTZ: This cookie allows you to optimize and customize the ads displayed when browsing. It is used to analyze web traffic patterns, browser session duration. It is related to the personalized advertising system of Google Adwords. It is technical, duration 24 hours.

 

CONSENT: It is a Google's own cookie, allows you to customize how your ads are seen on Google or store information and user preferences such as preferred language when displaying search results. And information during the display of pages with Google maps on them. It is technical, duration of 2 years.

 

SOCS:  is a cookie that has a duration of 13 months, it is a technical cookie, which is used to store the status of a user in relation to their cookie choices.

 

Secure-ENID: Google allows you to customize how ads are viewed outside of Google or store information such as preferred language when displaying search results. Duration: 2 years.

 

The entity(ies) in charge of providing cookies may transfer this information to third parties, if required by law or if a third party processes this information for such entities.

 

Cookies in social media.

TRANSERVETO, S.L.U. incorporates social network plugins, which allow access to them from the Web Site. For this reason, social network cookies may be stored in the user's browser. The owners of these social networks have their own data protection policies and cookies, being themselves, in each case, responsible for their own files and their own privacy practices. The user must refer to the same to be informed about such cookies and, in your case, the treatment of their personal data. Uniquely informative title is indicated below the links in which such privacy policies can be consulted and / or cookies:

Twitter: https://twitter.com/ServetoHQL

LinkedIn: https://es.linkedin.com/company/transerveto-s-l-

 

4) THE PERSON RESPONSIBLE FOR THE PROCESSING OF COOKIES.

The owner of the website and responsible for the treatment of cookies used here, as well as their contact details, are accessible in the Legal Notice of this page. Likewise, there may be cookies from third parties other than the owner of this website, as explained below.

 

5) LEGITIMACY FOR THE USE OF COOKIES.

In the case of technical cookies, that is, those that are essential to browse this website and receive the service offered through it, the legal basis for their use is the agreement through which you decide to use this website and use its services.

The legal basis for the use of other cookies is the consent of the user, which is requested at the time of accessing this website, and may be revoked at any time. The withdrawal of such consent will not affect the ability to browse this website and use its services, but the processing of data previously made will not lose its legality by the fact that the consent has been revoked.

 

6) CONSENT.

The user will have to explicitly and actively accept the use of the aforementioned cookies, for the periods indicated above and under the conditions contained in this Cookies Policy.

 

7) WITHDRAWAL OF CONSENT.

Users may withdraw their consent to this Cookie Policy at any time by deleting the cookies stored on their computer using the settings and configurations of their Internet browser.

 

8) THE RIGHTS OF THE INTERESTED PARTY.

Most cookies collect anonymous information, which does not allow to obtain the identity of the user, although some of the codes that are included serve to single out or individualize the browser of the device used, and may be applicable regulations on personal data protection. Therefore, we inform you that the information obtained through cookies will be treated for the purposes indicated in this Cookies Policy. Likewise, this information will also be treated by those companies that provide cookies for the purposes indicated in their respective privacy policies.

However, taking into account that these codes do not allow the identification of the User, the rights of access, rectification, deletion, opposition, limitation and portability recognized in the data protection regulations will not be applicable, unless the User is able to provide additional information that allows linking his identity with the identifying codes of his cookies.

If you consider your right to data protection has been violated, you may file a complaint with the Spanish Data Protection Agency (www.aepd.es) or with our Data Protection Officer / Data Protection Officer at the following e-mail serveto@serveto.com .

On the other hand, we inform you that some of our suppliers, partners and collaborators may be located in the United States or other countries whose legislation does not offer a level of data protection equivalent to the European one. By consenting to the use of cookies and data sharing, you consent to the transfer of your personal data.

 

9) COOKIES MANAGEMENT: Supplementary Guarantees

All Internet browsers allow you to limit the behavior of a cookie or disable cookies within the browser settings or options. The steps to do so are different for each browser and instructions can be found in the help menu of each browser.

Many browsers allow you to activate a private mode whereby cookies are always deleted after the visit. Depending on each browser, this private mode may have different names. Below is a list of the most common browsers with a link to the cookie settings and the different names of this "private mode":

- Internet Explorer: http://windows.microsoft.com/es-xl/internet-explorer/delete-manage-cookies#ie=ie-11

- FireFox: https://support.mozilla.org/es/kb/Borrarcookies

- Chrome: https://support.google.com/chrome/answer/95647?hl=es

- Safari: http://www.apple.com/legal/privacy/es/cookies/

- Opera: https://help.opera.com/en/latest/security-and-privacy/

- Safari para iOS (dispositivos iPhone y iPad): http://help.opera.com/Linux/10.50/en/cookies.html

- Chrome para Android: https://support.google.com/chrome/answer/2392971?hl=es

- Windows Phone: http://www.windowsphone.com/es-es/how-to/wp7/web/changing-privacy-and-other-browser-

 

For more information on deleting, disabling or blocking cookies you can also visit:

http://www.aboutcookies.org/Default.aspx?page=2

If cookies are disabled, we will not be able to maintain your preferences and some features of the Web Site may be inoperative and we may not be able to provide you with personalized services.

 

10) THE UPDATE OF THE COOKIES POLICY.

This website may modify this Cookie Policy, so we recommend that you review this policy each time you access our website in order to be properly informed about our use of cookies.

 

Last revision: 28/04/23

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